Xiandi's Place
Published on September 9, 2008 By Xiandi In Forum Issues

I have not been able to use the quote button all day. (waited to see if it would clear up on it's own...didn't)

I press the quote button and the screen will jump down to the text box but no text will appear in it. I've tried hilighting text and then hitting the button, same thing.  It happens in every thread. Did the forum update change how it works or is it a bug?

Vista with IE7.


Comments (Page 2)
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on Sep 10, 2008

andrew_
BDBF, Try clearing your temp internet files/cache for Firefox. (Ctl+F5 Will usually work, otherwise try CCleaner for a more thorough function).

Quoting is confirmed working with IE6, IE7, Firefox 2.x, Firefox 3.x, Opera 9.5x, Safari/WebKit (latest). This has been tested on multiple machines with the browsers listed.

Yep, that got it.  Thanks andrew_!

on Sep 10, 2008

So what about the issue I am finding when the first time I hit the quote button the page is reloaded, clearing any text I have already written and wish to add a quote to???

on Sep 11, 2008

Hack78,

I will need numbered steps and screenshots of each step from you to reproduce that issues, im afraid. I cannot determine what action you are taking to cause that to happen based upon your last reply. I also cannot reproduce any action where text is dissappearing.

on Sep 11, 2008

I have nowhere to post screen shots - plus you would ideally need a video to fully see how it happens. But the steps are as I said above.

1) <Optional if required> Write some text

2) Click quote button (either highlighted text for snippet or whole message)

3) Lose anything already entered into the Quick Reply text box as the page reloads

4) Wait for page again.

5) Start again (i.e. re-enter text from step 1 if it was present and perform quote function again so that the quote works this time (without reloading the page))

5) Finalise posts and click "Post Reply" button and wait for forum to reload with the posted message on the bottom

on Sep 11, 2008

Hey Andrew, here are the steps and pics.

 

on Sep 11, 2008

(my edit button is not working.....)

Typing in the text first is optional. I just did it to show you that everything vanishes when you hit the quote button.

on Sep 11, 2008

Thanks Xiandi - that basically looks like my issue as far as I can tell..

on Sep 12, 2008

Just posted the following link without the page reposting (at home)

https://forums.sinsofasolarempire.com/324042/page/2/#1874090

on Sep 12, 2008

I've followed those exact steps on three different machines with IE7 and IE6 and cannot make the page reload happen. Nor can I get the text to clear in Quick Reply box.

From your screenshots it looks like your browser is not handling the anchor properly. What *should* be happening, is not that the page is reloading, but rather than the page just scrolls down to the reply box. If you're mistaking the page scrolling to the reply box (which is what happens with #reply shows up in your address bar) then the page is not reloading at all, and it's a problem with the editor. If the page is actually reloading (as in you see a progress bar at the bottom and you can tell the page is physically reloading) then you have a problem with your installation of IE.

I'll see if I can manually force it to break today, just to rule out any possibilities that the script is causing the issue. If I can't force it to break, I'm going to try a different method of 'scrolling' back down to the quick reply box. So check back in about two hours and I'll reply with a followup.

on Sep 12, 2008

you're mistaking the page scrolling to the reply box (which is what happens with #reply shows up in your address bar) then the page is not reloading at all, and it's a problem with the editor

I did not really look to see if the page really reloaded, and I can't remember if the progress bar showed up. I don't know if you fixed anything or not, but it seems to be working OK now. 

on Sep 12, 2008

Yeah I changed the method of how the page was 'scrolling' to the reply box after the quote button was clicked. It didnt sit well with me that the previous method was working for only 99.9% of users, so hopefully this will work across the board.

on Sep 13, 2008

The page WAS reloading (progress bar was showing blue "progress").

Also, if it was just scrolling to the bottom, the pre-entered text would not be wiped as there had not been a round trip to the server...

on Sep 13, 2008

Hack78, are you reporting that the function is still not working for you?

on Sep 13, 2008

No - it seems to be working now. Just pointing out it WAS reloading the page for me...

on Sep 13, 2008

Thank You Andrew!!

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